There's a specific kind of dread that comes with standing water spreading across a New Ulm living room floor. We're built to shorten that window between the panic and the fix.
Call +1-844-578-1604
Avg. arrival under 60 minutes in New Ulm
Written estimate, no hidden line items
Licensed & insured, verifiable on request
We run our New Ulm operation on IICRC-certified technicians and commercial-grade equipment, not a subcontractor list we pull from when the phone rings.
Our New Ulm dispatch desk is staffed around the clock by people, not an automated queue, which matters most at exactly the hour you're calling.
Ongoing training matters more to us than a certificate on the wall — drying standards and equipment change, and our crews train against the current standard, not the one from five years ago.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Repainting over a recurring ceiling stain treats the symptom, not the leak still feeding it from above or behind the surface. The stain returning is the actual diagnosis.
A smell that gets stronger after rain is a strong hint that groundwater or a foundation crack is letting moisture in during wet weather.
A hollow sound from tile that used to sound solid usually means the mortar bed lost adhesion from sustained moisture underneath.
The sound of running water when every fixture in the house is off is one of the more reliable early warnings of a hidden leak.
Wallpaper that suddenly lifts at the seams after holding fine for years often signals a change in the humidity or moisture level inside that wall cavity.
A small patch of mold in a corner or along a baseboard means conditions behind that surface have supported growth for a while — the source needs to be found, not just wiped away.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Bouncing between an extraction company, a drying company, and a repair contractor is how small jobs turn into weeks-long headaches — we keep all three under one roof on purpose.
Every service below gets the same documentation standard, whether it's a single wet closet or a full commercial loss.
The first hour after a water loss decides how much of the structure is salvageable, which is why extraction is always the first truck-mount job, not an afterthought behind paperwork.
Air movers and dehumidifiers get placed according to psychrometric readings taken at assessment, not a default layout used on every job regardless of conditions.
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
Antimicrobial treatment on studs, subfloor, and other porous surfaces happens during the drying phase, especially anywhere that stayed wet more than 48 hours.
Reconstruction starts from the actual drying documentation, not a fresh guess, which keeps the repair scope accurate.
We inventory and relocate contents that need to leave the affected area, then coordinate their return once the space is verified dry.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Photo and moisture documentation happens before any equipment gets touched, which protects your insurance claim later.
Equipment placement follows the specific psychrometric numbers from assessment, not a generic pattern used on every job.
Moisture readings confirm the structure meets a safe drying standard before we hand over documentation and move into reconstruction.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Licensing and insurance aren't paperwork we keep in a drawer; they're what let us stand behind the work if something doesn't go as planned.
A nearby crew isn't a slogan — it's the gap between drying equipment running in an hour versus half a day.
We'd rather have the pricing conversation upfront than after the job's already underway.
Every job closes with a documented re-inspection, not a handshake and an invoice.
Every job closes with documented moisture verification, because a promise without data behind it isn't much of a promise.
The standard doesn't change based on job size — a single bathroom flood gets the same sign-off criteria as a full commercial loss.
Call +1-844-578-1604Aqua Guard Water Damage routes crews across New Ulm and its surrounding zip codes, including 56073, so response times hold steady no matter which side of town the call comes from.
Coverage extends past the city core into the surrounding New Ulm suburbs, so an outlying address isn't treated as a second-tier call.
"Our water heater gave out overnight and by the time I found the pool of water it had already crept under the cabinets. The crew here in New Ulm had it extracted and drying equipment running before I finished my coffee."
Renee A., New Ulm"They found mold starting behind our baseboards before it spread and handled containment properly instead of painting over it like a previous company tried."
Owen D., New Ulm"The sewage backup in our basement bathroom got the full PPE-and-disinfection treatment, and they walked me through exactly why certain materials had to go."
Fatima J., New Ulm"Every cost question got a straight answer, even the awkward ones, which is more than I can say for the last two contractors I dealt with."
Lucas P., New Ulm"Getting a daily drying log meant we always knew where the job stood instead of a vague verbal update."
Grace T., New Ulm"Working a commercial job around our business hours could have been a scheduling nightmare, but they made it simple."
Nathaniel W., New Ulm"A cracked supply line under our kitchen sink went unnoticed for days, and by the time we called, the subfloor was saturated. They only replaced what actually tested wet, not the whole floor."
Bianca H., New Ulm"They explained the crawl space drainage issue in plain terms instead of technical jargon, and fixed it on the spot rather than scheduling a separate trip."
Derek S., New Ulm"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., New Ulm"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., New Ulm
